Warranty/Terms and Conditions
We want you to be completely satisfied with your purchase. We provide a 100% guarantee on craftsmanship. If, for any reason, you are not satisfied, or you experience any defects in craftsmanship, please contact us immediately at firstname.lastname@example.org.
RETURNS AND EXCHANGE
Custom orders are non-returnable.
Non custom orders may be returned within 14 days of receipt in their original packaging in unused condition.
PLEASE NOTIFY US AT email@example.com BEFORE THE RETURN.
The customer is responsible for returning the item(s) pre-paid and insured to Carsick Designs. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been at all damaged or used. Credit will be issued once the returned item has been received and deemed returnable. The credit will not include original shipping and insurance charges.
While our policies are firm, we will do everything we can to work with you and make sure your experience with us is positive.